Statement of Quality
Superior quality has always been the goal at Jo Mar Laboratories. We take great pride in providing high quality, safe products to our customers. To fulfill customers' expectations for high quality products, Jo Mar Labs continues to upgrade its quality control facilities and processes. With our modern equipment and professional personnel, we are committed to continued excellence in product quality.
All of our capsules and powders are manufactured in compliance with current Good Manufacturing Practices (cGMPs) set forth by the FDA. cGMP's are related to the manufacturing, packaging, labeling or holding of dietary supplements. Manufacturers are required to evaluate their products' identity, purity, strength and composition. Other requirements deal with such matters as quality control, the design and construction of manufacturing plants, recordkeeping and consumer complaints.
Jo Mar Labs is dedicated to providing the freshest and purest amino acids and supplements. We strive to offer only those products with verified quality. All of our products emerge from the combined efforts of everyone at Jo Mar Labs - from our expert purchasers, to experienced lab technicians and machine operators, to our service-oriented, knowledgeable customer service.
Our quality begins with the knowledge and experience of our raw material suppliers from around the world. We purchase amino acids and supplements from domestic suppliers and import them from over 10 countries. Direct purchasing ensures that the integrity of our products is consistent and the finest quality available. Our buyers amino acid experts who work closely with our quality control staff, before and after the products arrive, to continually monitor our raw materials. We audit all suppliers to assure they meet our cGMP requirements.
Our integrated, blending, encapsulating and packaging facilities give us total control to the final product our customers receive. Thorough inspection and cleaning during the mixing and encapsulating process insures that the finished product will meet our stringent specifications for quality and cleanliness. At each stage of production, our quality control staff inspects and approves each product before it is allowed to proceed to the next process.
Our professional staff continuously monitors product quality to ensure customer safety and satisfaction. While skip lot testing is the standard procedure in the supplement industry, Jo Mar Labs goes above and beyond, testing each batch of material through independent 3rd party testing laboratories. All lot samples are kept for three years and can be traced for verification.
We not only guarantee the quality of our products, we also guarantee your satisfaction. If you are not 100% satisfied with your order, be assured that, with your assistance, we will resolve the problem quickly and easily. We will promptly issue a refund, credit, or replacement– whichever you prefer. Although a 20% restocking fee will be applied when applicable.